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Commercial Services, Help Desk and Repair

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Support Services to Help Manage and Maintain Optimal Performance 

Help Desk
Verifone help desks are staffed with fully trained professionals, ready to assist you on anything from the simplest procedures to complex POS system configuration or troubleshooting questions. With access to our vast knowledge base drawn, our staff can quickly address any issues that arise. 

Main UK Help Desk
Verifone UK Ltd
Symphony House
7 Cowley Business Park, High Street
Cowley, Uxbridge UB8 2AD
+44 (0) 845 076 1238

Help Desk Opening Hours
Monday to Saturday - 8am to 11pm
Sunday and Bank Holidays - 9am to 5pm
Closed Christmas Day

Payment services Help Desk
Verifone Services Ltd
100 Eureka Park
Ashford, Kent
TN25 4AZ
+44 (0)8444 828 222 

Payment services Help Desk Opening Hours
Monday to Saturday - 8am to 8pm
Sunday  - 10am to 5pm
Bank Holidays - 8am to 8pm
Closed Christmas Day

Commercial Services

Commercial Services provides the link between the repair centre, help desk, finance, service delivery and our customers. Commercial Services is responsible for tasks such as RMA's, service billing, customer queries and escalations.

Commercial Services
Monday to Friday - 8am to 5pm
Email - commercial_services@verifone.com
+44 (0)1895 275529

Payment services Commercial Services
Monday to Friday – 9am to 5.30pm
Closed Bank Holidays, Christmas Day and Boxing Day
+44 (0)8444 828 268

Repair Centre

The repair centre handles receipt, repair, support, quality control, dispatch and warehousing. Customised specifically for Verifone, the facility features state-of-the-art equipment and is completely secure. The centre has also received all necessary ISO accreditations. 

Please contact +44 (0)1895 275275 for repair information.

TS3 Services Ltd
1 Castle Court
Carnenige Campus
Dunfermline
Fife KY11 8PB

Phone: +44 (0) 333 323 6500
Fax: +44 (0) 1383 623466